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¡Tus preguntas, nuestras respuestas!
EN ESTo guarantee your Machu Picchu entrance tickets and train seats at your preferred times, we recommend booking at least 1 to 2 months in advance (or earlier during high season). For single-day tours like the Sacred Valley or Rainbow Mountain, you can book just a few days in advance, subject to availability.
Don't worry! We always recommend resting for the first few hours and drinking coca tea or plenty of water. Additionally, we design our itineraries so you start with gentle acclimatization tours, and our team always carries a basic first-aid kit and offers support whenever needed.
Although it is not a legal requirement for all daily tours, we strongly recommend traveling with international medical insurance, especially if you take adventure treks like Salkantay, Choquequirao, or the Inca Trail, so you can enjoy your trip with peace of mind.
Although it is not a legal requirement for all daily tours, we strongly recommend traveling with international medical insurance, especially if you take adventure treks like Salkantay, Choquequirao, or the Inca Trail, so you can enjoy your trip with peace of mind.
Although it is not a legal requirement for all daily tours, we strongly recommend traveling with international medical insurance, especially if you take adventure treks like Salkantay, Choquequirao, or the Inca Trail, so you can enjoy your trip with peace of mind.
YesOur online platform is available 24/7 for you to choose your packageYou can also contact us via WhatsApp to customize your itinerary and make payments using bank transfer, credit cards, or secure payment gateways with instant confirmation..
Most of our packages include authorized tourist transportation, hotel pickup, a professional bilingual guide, and agreed-upon entrance tickets. On each tour details page, we outline transparently what is included and what is not, with no hidden fees.
If your plans change due to flight delays or force majeure, we will help you reschedule subject to availability. Refunds or penalties depend on the type of service (for example, train tickets or Machu Picchu entrance fees issued in your name are non-transferable under official regulations).
Of course! We design tailor-made trips for families, couples, or groups of friends. Just let us know your dates and interests, and we will create an exclusive plan tailored to your own pace.
Of course! We design tailor-made trips for families, couples, or groups of friends. Just let us know your dates and interests, and we will create an exclusive plan tailored to your own pace.
RUC: 20616590201 (LUX ANDES CUSCO E.I.R.L.)